PRIVACY POLICY

We only collect personal information that you choose to give us. When you fill out the enquiry form on our website, we collect:

• Your name

• Your email address

• Your phone number

• Any details you provide about the work you're enquiring about

We do not ask for, or collect, sensitive information or payment details through the website.

Why we collect it

We use the information you provide for one purpose: to respond to your enquiry, discuss the work you're interested in, and arrange a quote or job if you choose to go ahead. We do not use your details for marketing, newsletters, or promotional messages, and we do not sell, rent, or trade your personal information to anyone.

 

Cookies and website analytics

Our website is built on the Wix platform. Wix uses cookies and similar technologies to run the site securely, remember your preferences, and collect anonymous statistics about how visitors use the site. This helps keep the site working properly. You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do. For details on how the platform handles this data, see Wix's own privacy and cookie policies.

 

How we store and protect your information

We take reasonable steps to keep your personal information secure and to protect it from misuse, loss, or unauthorised access. Enquiry information submitted through the site is held within the Wix platform and our business email. We keep it only for as long as we need it to deal with your enquiry and any resulting work, and to meet our legal and record-keeping obligations.

 

Who we share it with

We don't share your personal information with third parties, except:

• Where we use trusted service providers to run our business (such as our website platform and email provider), and only so far as needed to provide those services

• Where we are required to by law

 

Your rights

You have the right to ask us:

• What personal information we hold about you

• To correct information that is wrong or out of date

• To delete your information, where we're not required to keep it

To make any of these requests, contact us using the details below. We'll respond within a reasonable time.

 

Contact us

If you have any questions about this policy, or about how we handle your personal information, please contact us:

• Email: info@jnhomeimprovements.com.au

• Phone: 0450 599 515

If you're not satisfied with how we've handled your information, you can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

 

Changes to this policy

We may update this policy from time to time. The current version will always be available on our website.

Last updated: [July 2026]